Privacy Policy for Baleen Leads, LLC
Last Updated: [Insert Date]
Baleen Leads, LLC (“Company,” “we,” “our,” or “us”) operates the website www.BaleenLeads.com and provides digital marketing, automation, and lead-generation services. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services, including SMS messaging through A2P 10DLC.
If you do not agree with this Privacy Policy, please do not use our website or services.
1. Information We Collect
1.1 Personal Information You Provide
We may collect the following information when you fill out forms, request services, or contact us:
- Name
- Phone number
- Email address
- Business or property information
- Any information submitted through website forms or SMS opt-in forms
1.2 Automatically Collected Information
When you visit our site, we may automatically receive:
- IP address
- Browser type
- Device type
- Pages viewed
- Date and time of visit
- Cookies or tracking technologies
This helps us improve website performance and user experience.
2. How We Use Your Information
We may use the information we collect for:
- Providing and improving our services
- Sending requested information about our products or services
- Lead follow-up, appointment scheduling, and customer support
- Sending marketing communications (email, SMS, A2P messaging) with your consent
- Internal analytics and website optimization
- Compliance with legal or regulatory requirements
3. SMS / A2P 10DLC Messaging Compliance
By providing your mobile number, you consent to receive SMS messages from Baleen Leads, LLC.
3.1 Message Types
You may receive:
- Appointment reminders
- Lead follow-up messages
- Service updates
- Marketing or promotional messages (with opt-in)
3.2 Opt-Out
You may opt out at any time by replying:
- “STOP” to unsubscribe
- “HELP” for assistance
Standard message and data rates may apply.
3.3 Data Handling
Your phone number and messaging data will not be shared, sold, or transferred to third parties for marketing purposes.
4. Sharing Your Information
We do not sell, trade, or rent your personal information.
We may share information only with:
- Service providers or vendors who support our business (hosting, analytics, SMS platforms, GHL, CRMs, etc.)
- Legal authorities if required by law, fraud prevention, or to protect our rights
All third-party partners are required to safeguard your information and use it solely to provide services to Baleen Leads, LLC.
5. Cookies and Tracking Technologies
We may use cookies, pixels, tracking tools, and analytics platforms (such as Google Analytics) to collect information about browsing behavior.
You may modify your browser settings to block cookies, though some site features may not work properly.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of online transmission is 100% secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
8. Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices, content, or security of any third-party websites.
9. Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
10. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Opt out of certain data uses
To make a request, email us at BaleenLeads@gmail.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent revision. Continued use of the website means you accept any updated terms.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact:
Baleen Leads, LLC
Email: BaleenLeads@gmail.com
Website: www.BaleenLeads.com
